This powerful program gives managers a clearer understanding of their own management strengths and helps them learn to identify their co-workers’ and customers’ differing styles. Managers will learn how to improve employee productivity, reduce turnover and increase customer satisfaction.

Additional emphasis will be placed on daily deal review, desking techniques, process analysis, and training implementation.

This workshop incorporates the dynamic Management By Strengths program.



  • Team Building
  • Productivity
  • Customer Relation
  • Learn how to be “Proactive” rather than “Reactive”
  • Identify Managers’ and Employees’ Leadership Strengths.
  • Understanding Customers Unique Buying styles
  • Negotiations and Deal Desking
  • Deal review
  • Training implementation
  • Addressing Employee Turnover